Flow Launches Enhanced Parts Ordering Site
The new FlowParts.com is available in North America only as the single source supplier of ASME certified Genuine Flow Parts.
Posted: November 18, 2014
Flow International Corporation (Kent, WA), a leading developer and manufacturer of industrial waterjet machines for cutting and cleaning applications, has launched FlowParts.com, a new website for online parts ordering. Designed from customer feedback, this new site is the easiest and most efficient way to order Genuine Flow Parts.
“We are excited to be releasing this new and improved site,” says Tim Fabian, the director of aftermarket at Flow. “We are able to bring our customers a solution that will put them in even greater control of their business.”
Customers can find what they need quickly and easily, with no time wasted, using any of three new ways to search: by keyword, by system, or browse by product. They can now create saved machine configurations that will automatically narrow search results to show only relevant parts and allow them to easily identify parts for faster ordering.
They can quickly track the status of orders as well as manage shipping and tracking information. With an expanded resource section, they can also access training class information and videos, product manuals and diagrams, marketing resources, and recommended spares lists. Other new capabilities include:
- Simple Search: three easy ways to search for quick visibility on available parts.
- My Machine Profiles: save specific machine configurations for automatically targeted search results relevant to those systems.
- Order Express: reorder parts from previous orders or import orders from excel spreadsheets for express ordering.
- Professional Parts Photography: see parts close up for a more simplified search experience.
- Frequently Ordered Products: the system will recognize parts that are ordered frequently based on order history for easy access when reordering regular consumables.
- Immediate visibility of in-stock parts that are available for immediate shipment.
- Order Invoice Tracking: access order history and order status, shipping methods, and tracking information.
- Shipping Management: set ship-to locations, carrier, and shipping methods.
- News & Updates: view the latest promotions, helpful hints, and other relevant information.
The new website is available in North America only and is the single source supplier of Genuine Flow Parts that are ASME certified and manufactured to the highest quality standards to ensure the best in performance and quality of Flow waterjet systems.
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