Seven Years for SelfLube
The company has completed seven consecutive ISO 9001:2008 zero non-conformance quality audits.
Posted: July 12, 2015
A leading U.S. mold and die components manufacturer, SelfLube (Coopersville, MI) recently completed its ISO 9001:2008 quality audit with zero non-conformances. This adds to its already successive track record, which now stands at seven successive zero non-conformance audits.
ISO stands for International Organization of Standardization. It is an independent non-government organization that provides guidelines to ensure material, products, processes and services are safe, reliable and are of good quality. As an ISO 9001:2008 registered company, the shop is required to undergo an annual audit of its quality systems. This consists of a thorough review of its quality procedures to ensure that they are adequate and that they are being adhered throughout the year. The audit addresses five key areas:
- Meeting Expectations for on-time delivery
- Quality of the products
- Understanding the needs and priorities of customers
- Satisfactory service by SelfLube personnel
- Knowledge of the employees
“This is a very big deal,” says owner Phil Allor. “We were a very small company 25 years ago. Our ambition was to become a much bigger manufacturer and to do that, we needed to implement a quality system. This led to us adopting the ISO 9000 quality standard. This was one of the best decisions we ever made.”
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