AFCO Appoints New Customer Relations Manager
Jon Knepley now leads their customer service efforts.
Posted: October 31, 2019
As customer relations manager, he is responsible for maintaining strong working customer relationships, guiding team members in project management and customer service.
Automatic Feed Company (AFCO; Napoleon, OH) promoted Jon Knepley to the position of customer relations manager to support their goal of achieving outstanding customer satisfaction. Knepley will be responsible for maintaining strong working customer relationships, guiding team members in project management and customer service. An employee of the company for 35 years, he has served as a project manager, electrical engineer, and mechanical engineer. This experience has provided him a strong understanding of effective customer communication, customer requirements and the business processes needed to ensure project success. Knepley has an associate degree in mechanical engineering from Northwest State Community College, an AFCO partner in the Northwest Ohio Learning Center for Manufacturing Sciences located at Automatic Feed Company.
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